Last updated: 14 August 2025
1. Who we are
This website is operated by Carter Osborne Ltd (“we”, “us”, “our”).
Registered in England and Wales. Company number: 09180851.
Registered office: 59 Midland Road, Wellingborough, Northants, NN8 1HF.
Authorised and regulated by the Solicitors Regulation Authority (SRA). SRA No: 615206.
Website: https://carterosborne.co.uk/
Email: mail@carterosborne.co.uk
Telephone: 01933 273 400
2. What these terms cover
These terms govern your use of our website at https://carterosborne.co.uk/. By using the site you accept these terms. If you do not agree, please do not use the site.
3. Website content is not legal advice
The information on this site is for general information only. It is not legal advice and should not be relied upon as such. You should take specific advice from a qualified legal professional before acting. We do not accept responsibility for any loss that may arise from reliance on information published on this site.
4. No client relationship from website use
Your use of this site or your sending of information through it does not create a client relationship with us. A client relationship only begins when we confirm our engagement in writing and provide our terms of business.
5. Permitted use
You may view, download and print pages from the site for your own personal use only. You must not copy, reproduce, republish, sell, rent, sub-licence, distribute, adapt or modify any site material without our prior written consent.
6. Intellectual property
All content on the site, including text, graphics, logos, icons, images and software, is owned by us or our licensors. All rights are reserved. “Carter Osborne Ltd” and associated logos are trade marks of Carter Osborne Ltd. You may not use them without permission.
7. Accuracy, availability and changes
We try to ensure the site is accurate and available, but we give no warranty that the content is complete, accurate or up to date, or that the site will be available, uninterrupted or error free. We may update, suspend or withdraw the site, or any part of it, at any time.
8. Your responsibilities
You must not:
- use the site in any way that is unlawful, fraudulent or harmful
- introduce viruses, trojans, worms, logic bombs or other harmful material
- attempt to gain unauthorised access to the site, the server on which it is stored or any server, computer or database connected to the site
- attack the site via a denial of service or distributed denial of service attack
9. Third-party links
The site may contain links to third-party websites. These are provided for information only. We have no control over and are not responsible for the content or availability of those sites.
10. Privacy and cookies
Our handling of personal data is explained in our Privacy Notice and our use of cookies is explained in our Cookie Policy. By using the site you agree to such processing. Please read those documents before providing personal data. If you send information to us by email or a site form you do so at your own risk.
11. Email security
Email is not guaranteed to be secure. If you send sensitive information by email you accept the risk that it may be intercepted, lost or altered.
12. Limitation of liability
Nothing in these terms limits or excludes liability that cannot be limited or excluded by law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Subject to that, we exclude all liability for loss or damage arising in connection with your use of, or inability to use, this site or reliance on its content. We will not be liable for loss of profits, sales, business, revenue, data, goodwill or any indirect or consequential loss.
13. Professional indemnity insurance
We maintain professional indemnity insurance in accordance with SRA requirements. Details are available on request.
14. Complaints and redress
We are committed to providing a high-quality service. If you are unhappy with any aspect of our service please contact Andrew Gibson, Director. We will provide a copy of our complaints procedure on request.
If we cannot resolve your complaint you may be able to refer it to the Legal Ombudsman. Time limits and eligibility criteria apply. See legalombudsman.org.uk for current details. You may also have the right to report concerns to the Solicitors Regulation Authority regarding professional conduct. See sra.org.uk for guidance.
15. Consumer information
If you instruct us as a consumer you may have statutory cancellation rights for distance contracts. We will explain any such rights in our engagement letter and terms of business.
16. Accessibility
We aim to make the site accessible to all users. If you have difficulty using the site please contact us at mail@carterosborne.co.uk
17. Linking to our site
You may link to our home page provided you do so in a fair and legal way that does not damage our reputation or take advantage of it. You must not suggest any form of association, approval or endorsement where none exists. We may withdraw linking permission without notice.
18. Governing law and jurisdiction
These terms, their subject matter and formation are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.
19. Changes to these terms
We may revise these terms at any time by updating this page. Please check this page from time to time for any changes that are legally binding on you.
20. Contact us
For any queries about these terms or the website please contact:
Carter Osborne Ltd
Email: mail@carterosborne.co.uk
Telephone: 01933 273 400
Website: https://carterosborne.co.uk/